What is the maximum EAA fine in Latvia?

Latvia does not set a single fixed euro maximum in its implementing law. No monetary penalty for non-compliance could be confirmed against an official source: the law itself (Articles 18 and 20) gives the market surveillance authority only corrective powers — requiring a fix within a deadline, then restricting, banning, or ordering withdrawal of a non-compliant product or service if that deadline passes.

Who enforces the European Accessibility Act in Latvia?

Patērētāju tiesību aizsardzības centrs (PTAC / Consumer Rights Protection Centre) — general market-surveillance authority for products, and for financial services, e-books, e-commerce, and water transport/air passenger services. Six further sector regulators cover their own areas: Sabiedrisko pakalpojumu regulēšanas komisija for electronic communications; Nacionālā elektronisko plašsaziņas līdzekļu padome for audiovisual media access services; Civilās aviācijas aģentūra for air passenger transport elements; VSIA Autotransporta direkcija for bus and domestic rail passenger services; Valsts dzelzceļa administrācija for international rail passenger services; and municipalities (pašvaldības) for interactive self-service terminals in urban public transport. Details are published at https://www.ptac.gov.lv/.

Since when does the EAA apply in Latvia?

The requirements apply from 28 June 2025, the EU-wide date, transposed into Latvia by Preču un pakalpojumu piekļūstamības likums.

Are small businesses exempt from the EAA in Latvia?

Only microenterprises — fewer than 10 staff and annual turnover or balance sheet total of €2 million or less — and only for services. A microenterprise in Latvia that places a covered product on the market still has to make that product accessible.

How do I report an inaccessible website in Latvia?

Complaints go to the national complaint route at https://latvija.gov.lv/Services/11748. The enforcement authority above handles market surveillance separately.

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European Accessibility Act: Latvia

Last verified 2026-09-29.

Applies from: 2025-06-28
Maximum penalty: No single fixed euro figure — see why.
Enforcement authority: Patērētāju tiesību aizsardzības centrs (PTAC / Consumer Rights Protection Centre) — general market-surveillance authority for products, and for financial services, e-books, e-commerce, and water transport/air passenger services. Six further sector regulators cover their own areas: Sabiedrisko pakalpojumu regulēšanas komisija for electronic communications; Nacionālā elektronisko plašsaziņas līdzekļu padome for audiovisual media access services; Civilās aviācijas aģentūra for air passenger transport elements; VSIA Autotransporta direkcija for bus and domestic rail passenger services; Valsts dzelzceļa administrācija for international rail passenger services; and municipalities (pašvaldības) for interactive self-service terminals in urban public transport. — https://www.ptac.gov.lv/
Microenterprise exemption: Yes — under the EAA's EU-wide microenterprise exemption for services

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National law: Preču un pakalpojumu piekļūstamības likums
File a complaint: https://latvija.gov.lv/Services/11748
Notes: No monetary penalty for non-compliance could be confirmed against an official source: the law itself (Articles 18 and 20) gives the market surveillance authority only corrective powers — requiring a fix within a deadline, then restricting, banning, or ordering withdrawal of a non-compliant product or service if that deadline passes. Latvia's general Administrative Liability Law does not cross-reference this law either. Some secondary sources cite a figure of up to €10,000 for legal entities, but it could not be traced to any specific article after checking both this law and the general administrative-offences framework, so it is not published here.

Who is obligated in Latvia

Latvia's law, in force from 28 June 2025, covers the same EAA list as its neighbours: general-purpose computer hardware/operating systems, self-service terminals (ATMs, ticketing/check-in machines, payment terminals), consumer terminal equipment for electronic communications, e-readers among products; electronic communications, audiovisual media access services, air/bus/rail/waterborne passenger transport elements, consumer banking, e-books, and e-commerce among services. Enforcement is split unusually widely across seven named authorities by sector (Art 22) rather than concentrated in one or two bodies. The standard EU microenterprise exemption applies: Article 3(6) exempts businesses with fewer than 10 employees and annual turnover or balance sheet under €2,000,000 from the law's service accessibility duties specifically (not product duties, consistent with the EU-wide rule). The transitional provisions are narrower than a general grace period: products placed on the market before 27 June 2025 are outside the law; service contracts concluded before that date are exempt, but any still running after 27 June 2030 must be brought into line; until 27 June 2030 providers may keep delivering services with products they lawfully used before; and self-service terminals already in use may stay in service to the end of their economic life, at most 20 years.

What happens if you don't comply

Latvia's law is a corrective-order-first model, not an immediate-fine model. Under Article 18, when the market surveillance authority (usually PTAC) finds non-compliance, it first requires the operator to fix it within a specified deadline; PTAC's own published guidance confirms it evaluates complaints and issues administrative acts if businesses fail to comply voluntarily — i.e. a correction stage precedes any formal sanction. If the deadline passes without correction, Article 20 lets the authority escalate to restricting or banning the product from market, or ordering withdrawal. For services, consumers must generally raise the issue with the provider directly first; only if unresolved does it become a formal complaint to PTAC or the relevant sector regulator. No specific monetary fine tied to this escalation path could be confirmed in the primary text.

How this differs from the EU baseline

Latvia's most distinctive feature is enforcement breadth: seven named competent authorities (Art 22) — more than Lithuania's four — each responsible for a narrow institutional slice (municipalities alone supervise interactive terminals in city public transport). This mirrors a general Latvian pattern of routing oversight through existing sector regulators rather than centralising it. The more unusual point is what's absent: unlike Belgium's explicit turnover-percentage formula or Lithuania's explicit euro tiers, Latvia's accessibility law contains no monetary penalty provision at all in its own text — its enforcement toolkit stops at corrective orders, market restriction, and withdrawal. Whether a fine can follow at all depends on provisions elsewhere that could not be located — a genuine open question about this transposition, not just a gap in this site's research.

How to complain

The path differs for products versus services. For services, PTAC's official guidance says to contact the service provider first; if unresolved, submit a complaint to PTAC together with the provider's response. For products, contact the seller first; after 15 business days without resolution, submit an application for help in a dispute with a trader through the state services portal at latvija.gov.lv, attaching the seller's response, proof of payment, and evidence. Whether third parties (not just the affected consumer) can file is unclear, unlike Lithuania's explicit 'any interested person' standard.

Frequently asked questions about the EAA in Latvia

What is the maximum EAA fine in Latvia?: Latvia does not set a single fixed euro maximum in its implementing law. No monetary penalty for non-compliance could be confirmed against an official source: the law itself (Articles 18 and 20) gives the market surveillance authority only corrective powers — requiring a fix within a deadline, then restricting, banning, or ordering withdrawal of a non-compliant product or service if that deadline passes.
Who enforces the European Accessibility Act in Latvia?: Patērētāju tiesību aizsardzības centrs (PTAC / Consumer Rights Protection Centre) — general market-surveillance authority for products, and for financial services, e-books, e-commerce, and water transport/air passenger services. Six further sector regulators cover their own areas: Sabiedrisko pakalpojumu regulēšanas komisija for electronic communications; Nacionālā elektronisko plašsaziņas līdzekļu padome for audiovisual media access services; Civilās aviācijas aģentūra for air passenger transport elements; VSIA Autotransporta direkcija for bus and domestic rail passenger services; Valsts dzelzceļa administrācija for international rail passenger services; and municipalities (pašvaldības) for interactive self-service terminals in urban public transport. Details are published at https://www.ptac.gov.lv/.
Since when does the EAA apply in Latvia?: The requirements apply from 28 June 2025, the EU-wide date, transposed into Latvia by Preču un pakalpojumu piekļūstamības likums.
Are small businesses exempt from the EAA in Latvia?: Only microenterprises — fewer than 10 staff and annual turnover or balance sheet total of €2 million or less — and only for services. A microenterprise in Latvia that places a covered product on the market still has to make that product accessible.
How do I report an inaccessible website in Latvia?: Complaints go to the national complaint route at https://latvija.gov.lv/Services/11748. The enforcement authority above handles market surveillance separately.

Official source: https://likumi.lv/ta/id/340554-precu-un-pakalpojumu-pieklustamibas-likums
Verified on 2026-09-29. This page is not legal advice — verify against the official source above before making compliance decisions.