What is the maximum EAA fine in Malta?

Malta does not set a single fixed euro maximum in its implementing law. Unusually indirect penalty chain, traced through the primary texts of both instruments.

Who enforces the European Accessibility Act in Malta?

Commission for the Rights of Persons with Disability (CRPD) — statutorily designated as sole market surveillance authority for the Directive (Cap. 413, Equal Opportunities (Persons with Disability) Act, Art. 22(1)(v) and 31(4)(c)). Within CRPD, an Investigations Unit receives and investigates complaints, and a separate Enforcement Unit — acting only once authorised by the Investigations Unit — imposes administrative fines and cessation orders. No sector-specific regulator carve-out was found; it is a single-body model. Details are published at https://www.crpd.org.mt/.

Since when does the EAA apply in Malta?

The requirements apply from 28 June 2025, the EU-wide date, transposed into Malta by Malta's national implementing law.

Are small businesses exempt from the EAA in Malta?

Only microenterprises — fewer than 10 staff and annual turnover or balance sheet total of €2 million or less — and only for services. A microenterprise in Malta that places a covered product on the market still has to make that product accessible.

How do I report an inaccessible website in Malta?

Complaints go to the national complaint route at https://www.servizz.gov.mt/en/services/web-04428. The enforcement authority above handles market surveillance separately.

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European Accessibility Act: Malta

Last verified 2026-09-29.

Applies from: 2025-06-28
Maximum penalty: No single fixed euro figure — see why.
Enforcement authority: Commission for the Rights of Persons with Disability (CRPD) — statutorily designated as sole market surveillance authority for the Directive (Cap. 413, Equal Opportunities (Persons with Disability) Act, Art. 22(1)(v) and 31(4)(c)). Within CRPD, an Investigations Unit receives and investigates complaints, and a separate Enforcement Unit — acting only once authorised by the Investigations Unit — imposes administrative fines and cessation orders. No sector-specific regulator carve-out was found; it is a single-body model. — https://www.crpd.org.mt/
Microenterprise exemption: Yes — under the EAA's EU-wide microenterprise exemption for services

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National law: Accessibility Measures (European Accessibility Act) Regulations, 2022 — Legal Notice 214 of 2022, Subsidiary Legislation 627.03
File a complaint: https://www.servizz.gov.mt/en/services/web-04428
Notes: Unusually indirect penalty chain, traced through the primary texts of both instruments. The accessibility regulations themselves (SL 627.03, Reg. 27) set no fine amount — they only designate CRPD as enforcer and point to Article 32 of Cap. 413. Cap. 413 in turn splits process (Investigations Unit investigates; Enforcement Unit fines), but its Article 32C states that actual administrative-fine amounts are to be fixed by still-further ministerial regulations made under Cap. 413. No published regulation setting those figures could be located, consistent with an April 2025 secondary-source report that fines 'have yet to be formalised.' No figure is reported here because none appears to exist yet, not because a formula was declined.

Who is obligated in Malta

Malta transposed the EAA through Legal Notice 214 of 2022 (Subsidiary Legislation 627.03), made under the UN Convention on the Rights of Persons with Disabilities Act, and it mirrors the Directive's scope closely: the same product list (general-purpose computer hardware/operating systems, self-service terminals, consumer terminal equipment for electronic communications and audiovisual access, e-readers) and service list (electronic communications, audiovisual media services, passenger-transport elements, consumer banking, e-books, e-commerce). One national addition: Regulation 4(4) extends accessibility requirements to the built environment used by clients of covered services — a physical-space obligation the bare Directive leaves optional. The standard EU microenterprise exemption (fewer than 10 employees, turnover or balance sheet under €2,000,000) applies only to service providers (Reg. 4(5)); microenterprises handling products remain fully bound. One deferral is Malta-specific: accessibility requirements for 112 emergency-communications answering (Reg. 4(8)) were not yet in force at the Directive's June 2025 start date and only apply from 28 June 2027.

What happens if you don't comply

Malta's route to a penalty is unusually indirect. The accessibility regulations themselves (Reg. 27) don't set a fine amount — they simply designate the Commission for the Rights of Persons with Disability (CRPD) as market surveillance authority and point to Article 32 of the Equal Opportunities (Persons with Disability) Act (Cap. 413) for penalties. That Act, in turn, splits enforcement between an Investigations Unit (which receives and investigates complaints, guided by a reasonableness standard, with appeal to a Test of Reasonableness Board) and an Enforcement Unit (authorised by the Investigations Unit to impose administrative fines and cessation orders once an infringement is confirmed, with urgent interim relief available for immediate-hardship cases). Decisions can be appealed to the Administrative Review Tribunal within 20 days. Article 32C states fine amounts are to be set by separate ministerial regulations under Cap. 413, and no published regulation fixing those figures could be located, consistent with 2025 secondary reporting that specific fines 'have yet to be formalised.'

How this differs from the EU baseline

Malta is the only country in this set that enforces the EAA through a pre-existing general disability-rights body rather than a market-surveillance or consumer-protection regulator: the CRPD's Investigations and Enforcement Units, created for disability-discrimination complaints generally under Cap. 413, simply absorbed the accessibility-of-products-and-services role by statutory cross-reference. The tradeoff is that Malta's transposition contains no self-contained penalty figure at all — fines are delegated one level further down to regulations that, as far as could be confirmed, have not yet been made, leaving genuine uncertainty about real financial exposure. On the substantive side, Malta goes beyond the bare Directive by extending accessibility duties to the physical built environment used by covered services, and by carving out a distinct 2027 start date for emergency-call (112) accessibility rather than applying the standard 2025 date uniformly.

How to complain

The CRPD's Investigations Unit takes complaints from any aggrieved person and, per Cap. 413, from organisations acting on behalf of affected consumers. The live, government-hosted channel found during this research is the complaint form to report discrimination on the grounds of disability on servizz.gov.mt, open to persons with disabilities and their family members, with a published timeline (10 days to vet, 30 days to assess, up to 180 days to a decision outcome); it can also be reached by post at the CRPD's Birkirkara office or by email. This form is framed around disability discrimination generally rather than labelled specifically for product/service accessibility complaints, since CRPD handles both under the same Cap. 413 machinery. A more specific form directly on crpd.org.mt could not be confirmed, as the site blocks automated access.

Frequently asked questions about the EAA in Malta

What is the maximum EAA fine in Malta?: Malta does not set a single fixed euro maximum in its implementing law. Unusually indirect penalty chain, traced through the primary texts of both instruments.
Who enforces the European Accessibility Act in Malta?: Commission for the Rights of Persons with Disability (CRPD) — statutorily designated as sole market surveillance authority for the Directive (Cap. 413, Equal Opportunities (Persons with Disability) Act, Art. 22(1)(v) and 31(4)(c)). Within CRPD, an Investigations Unit receives and investigates complaints, and a separate Enforcement Unit — acting only once authorised by the Investigations Unit — imposes administrative fines and cessation orders. No sector-specific regulator carve-out was found; it is a single-body model. Details are published at https://www.crpd.org.mt/.
Since when does the EAA apply in Malta?: The requirements apply from 28 June 2025, the EU-wide date, transposed into Malta by Malta's national implementing law.
Are small businesses exempt from the EAA in Malta?: Only microenterprises — fewer than 10 staff and annual turnover or balance sheet total of €2 million or less — and only for services. A microenterprise in Malta that places a covered product on the market still has to make that product accessible.
How do I report an inaccessible website in Malta?: Complaints go to the national complaint route at https://www.servizz.gov.mt/en/services/web-04428. The enforcement authority above handles market surveillance separately.

Official source: https://legislation.mt/eli/sl/627.3/eng
Verified on 2026-09-29. This page is not legal advice — verify against the official source above before making compliance decisions.