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European Accessibility Act: Greece (Νόμος 4994/2022)

GR

Last verified 2026-08-11.

Applies from
2025-06-28
Maximum penalty
No single fixed euro figure — see why.
Enforcement authority
Split by product/service category with no single coordinator. For most products (general-purpose computing hardware, e-readers, payment terminals, ATMs): the Directorate for Safety and Compliance of Industrial Products, General Secretariat of Industry, Ministry of Development. Sector co-authorities handle their own areas: the National Telecommunications and Post Commission (EETT) for electronic-communications equipment and services; the National Council for Radio and Television for audiovisual media equipment and services; the General Secretariat of Transport for transport self-service terminals. — https://www.mindev.gov.gr/
Microenterprise exemption
Yes — under the EAA's EU-wide microenterprise exemption for services

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National law
Νόμος 4994/2022 «Ενσωμάτωση της Οδηγίας (ΕΕ) 2019/882 του Ευρωπαϊκού Κοινοβουλίου και του Συμβουλίου της 17ης Απριλίου 2019 σχετικά με τις απαιτήσεις προσβασιμότητας προϊόντων και υπηρεσιών και άλλες επείγουσες διατάξεις για την ενίσχυση της ανάπτυξης» (as amended by Law 5218/2025)
Notes
Article 26 of Law 4994/2022 establishes only the principle that violators face administrative sanctions applied proportionately (weighing the scale of non-compliance, the operator's role, business size, and cooperation) and lists possible measures — a corrective-action order, temporary seizure, or a ban on circulation. Article 27(2) delegates the actual euro amount of fines for products to a future Presidential Decree, jointly proposed by the Ministers of Development, Finance, Digital Governance, and Transport. As of this page's last verification, no such decree could be found published in the Government Gazette or Greek legal databases, so the product-side fine ceiling is not stated here. Services instead follow each sector regulator's own pre-existing sanctions regime, such as EETT's telecoms framework or the broadcasting regulator's own rules, rather than a unified figure in this law.

Who is obligated in Greece

Law 4994/2022 covers the EAA's standard scope: consumer general-purpose computing hardware and operating systems, self-service terminals (payment terminals, ATMs, ticket vending/validating machines, interactive information terminals), consumer terminal equipment for electronic communications and audiovisual media access, and e-book readers, plus services including electronic communications, audiovisual media access, e-commerce, consumer banking, e-books, and passenger-transport information elements for air, bus, rail and waterborne travel. Manufacturers must design and build products to the accessibility requirements and compile a technical file; importers and distributors must verify a manufacturer's compliance before placing or making products available. Greek law writes the standard EU thresholds directly into the statute: a 'very small enterprise' has fewer than 10 staff and turnover or balance sheet under €2 million. Such microenterprises providing services are fully exempt from the accessibility requirements; there is no equivalent blanket exemption for microenterprises manufacturing physical products.

What happens if you don't comply

Market surveillance for most product categories is assigned to the Directorate for Safety and Compliance of Industrial Products within the Ministry of Development, joined by EETT for telecoms equipment, the National Council for Radio and Television for audiovisual equipment, and the General Secretariat of Transport for transport self-service terminals. If the authority has sufficient grounds to suspect non-compliance it must evaluate the product and then give the economic operator a deadline to take corrective action before it can order withdrawal from the market — a fine is not the first step. The law sets only the proportionality principle for sanctions and a list of possible administrative measures; the actual euro amount for product-related fines is left to a Presidential Decree that could not be confirmed as issued as of this page's last verification. Service-sector violations instead follow each regulator's pre-existing sanctions regime, such as EETT for telecoms or the broadcasting regulator for media.

How this differs from the EU baseline

Greece's most distinctive — and most consequential — feature is what the transposition law does not fix: it explicitly defers the actual euro fine amount for product violations to a later Presidential Decree, rather than writing a ceiling into the statute the way most member states do. More than a year after the EAA's application date, no such decree could be confirmed as published, meaning Greece's product-side enforcement currently rests on corrective-action powers such as seizure and market withdrawal, without a confirmed monetary penalty ceiling in force. Greece was also the subject of a European Commission reasoned opinion in March 2025 over remaining transposition gaps, and the base law has since been amended — a still-moving picture rather than a settled framework. Enforcement is also unusually fragmented at the product-category level, with separate named authorities for different product types rather than one coordinator.

How to complain

No accessibility-specific national complaint form could be confirmed for Greece. The most relevant channel is the Ministry of Development's general consumer complaints portal, run by the General Directorate of Market and Consumer Protection, which accepts complaints through an online form and provides a consumer hotline (1520, weekdays 9am–3pm) and email; this routes broadly to whichever authority has jurisdiction rather than being dedicated to accessibility. For telecoms-specific or broadcasting-specific accessibility complaints, EETT and the National Council for Radio and Television are the applicable specialised regulators instead, though a dedicated online accessibility-complaint form for either could not be confirmed.

Frequently asked questions about the EAA in Greece

What is the maximum EAA fine in Greece?
Greece does not set a single fixed euro maximum in its implementing law. Article 26 of Law 4994/2022 establishes only the principle that violators face administrative sanctions applied proportionately (weighing the scale of non-compliance, the operator's role, business size, and cooperation) and lists possible measures — a corrective-action order, temporary seizure, or a ban on circulation.
Who enforces the European Accessibility Act in Greece?
Split by product/service category with no single coordinator. For most products (general-purpose computing hardware, e-readers, payment terminals, ATMs): the Directorate for Safety and Compliance of Industrial Products, General Secretariat of Industry, Ministry of Development. Sector co-authorities handle their own areas: the National Telecommunications and Post Commission (EETT) for electronic-communications equipment and services; the National Council for Radio and Television for audiovisual media equipment and services; the General Secretariat of Transport for transport self-service terminals. Details are published at https://www.mindev.gov.gr/.
Since when does the EAA apply in Greece?
The requirements apply from 28 June 2025, the EU-wide date, transposed into Greece by Greece's national implementing law.
Are small businesses exempt from the EAA in Greece?
Only microenterprises — fewer than 10 staff and annual turnover or balance sheet total of €2 million or less — and only for services. A microenterprise in Greece that places a covered product on the market still has to make that product accessible.
How do I report an inaccessible website in Greece?
Complaints go to the national complaint route at https://kataggelies.mindev.gov.gr/. The enforcement authority above handles market surveillance separately.

Official source: https://eur-lex.europa.eu/legal-content/EL/TXT/PDF/?uri=CELEX:72019L0882GRC_202207302
Verified on 2026-08-11. This page is not legal advice — verify against the official source above before making compliance decisions.