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European Accessibility Act: Denmark (Lov nr. 801 af 7. juni 2022)
DK- Applies from
- 2025-06-28
- Maximum penalty
- No single fixed euro figure — see why.
- Enforcement authority
- Split across four sector authorities under the Ministry of Business, with no single coordinator: Sikkerhedsstyrelsen — since its 1 January 2026 merger into Erhvervsstyrelsen, now operating as that agency's market-surveillance unit — controls most products plus audiovisual-media-access, banking, e-book and e-commerce services; Energistyrelsen (Danish Energy Agency) controls electronic communications services; Trafikstyrelsen (Danish Transport Authority) controls air/bus/train passenger-transport elements; Søfartsstyrelsen (Danish Maritime Authority) controls ship passenger-transport elements. — https://www.sik.dk
- Microenterprise exemption
- Yes — under the EAA's EU-wide microenterprise exemption for services
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- National law
- Lov om tilgængelighedskrav for produkter og tjenester (Lov nr. 801 af 7. juni 2022, as amended by Lov nr. 637 af 11. juni 2024)
- File a complaint
- https://www.sik.dk/tip
- Notes
- Denmark's penalty clause (§ 57) punishes violations with a criminal 'bøde' (fine) but sets no minimum or maximum amount in the statute; the law's preparatory materials direct courts to judge the fine case by case on the scope of the breach, any economic gain, the number of people affected, and the trader's size and cooperation, under the Criminal Code's general sentencing rules. Imprisonment was explicitly considered and rejected as disproportionate for this offence. Because no DKK figure exists in law to convert, none is presented here; for orientation only, the krone is pegged close to 7.46 DKK per EUR (ERM II central rate) — illustrative only, not tied to any legal figure.
Who is obligated in Denmark
Denmark's law transposes the EAA's product and service list closely: consumer computer hardware and operating systems, payment terminals, self-service terminals (ATMs, ticket/check-in machines, interactive information points), consumer terminal equipment for electronic communications and audiovisual media access, and e-readers, alongside electronic communications services, audiovisual-media-access services, air/bus/train/ship passenger-transport information elements, consumer banking services, e-books, and e-commerce. It binds any manufacturer, importer, distributor or service provider reaching Danish consumers, regardless of where the business is established. The standard EU microenterprise exemption applies: businesses with under 10 staff and either annual turnover or balance sheet under €2 million are excused from the service-related accessibility requirements and paperwork, but never from product requirements. Two Danish-specific transitional rules: self-service terminals already in use before 28 June 2025 may keep running for up to 20 years, and service contracts signed before that date may continue unchanged for up to 5 years.
What happens if you don't comply
Enforcement is complaint- and inspection-driven; none of the four control authorities pre-certify products or services before market entry. Anyone can report a suspected breach — for most products and consumer services via Sikkerhedsstyrelsen's online form (sik.dk/tip, anonymous submissions accepted); the matching sector authority handles telecoms, air/bus/train transport, or shipping. On its own initiative or after a tip, the authority can demand documentation and enter business premises without a court order. If a product or service fails to comply, the authority first issues a 'påbud' — an order to fix the problem within a stated deadline — and escalates to a sales-stop or market-withdrawal order only if that deadline passes. A criminal 'bøde' only enters the picture if the trader ignores these administrative orders or directly violates the substantive, labelling or CE-marking rules; that case is then referred to police and prosecutors, and a court sets the amount — Denmark treats this as an ordinary criminal matter, not a fine the regulator imposes directly.
How this differs from the EU baseline
Denmark's most distinctive feature is its four-way enforcement split, with no designated coordinator, and — very recently — the 1 January 2026 merger of Sikkerhedsstyrelsen into Erhvervsstyrelsen, changing the lead authority's identity just months after the EAA's application date. Substantively, Denmark routes penalties through ordinary criminal law: an unquantified 'bøde' set by courts and prosecutors case by case, with imprisonment explicitly ruled out — a sharp contrast to Sweden's fixed statutory SEK range that its regulator imposes directly. The law also left open a power to create a dedicated consumer complaints tribunal, but no order establishing one could be confirmed; redress currently runs through the control authorities and ultimately the ordinary courts.
How to complain
Anyone — not only the person affected — can report inaccessible products or services free of charge at sik.dk/tip, which lists accessibility as a dedicated category; submissions can be made anonymously. Sikkerhedsstyrelsen (now Erhvervsstyrelsen's market-surveillance unit) handles most reports directly and links out to sister site produkter.dk for hardware complaints specifically. Complaints falling under the other three sector regulators — electronic communications, air/bus/train transport, or ships — go to that authority instead. No published statutory response-time guarantee was found.
Frequently asked questions about the EAA in Denmark
- What is the maximum EAA fine in Denmark?
- Denmark does not set a single fixed euro maximum in its implementing law. Denmark's penalty clause (§ 57) punishes violations with a criminal 'bøde' (fine) but sets no minimum or maximum amount in the statute; the law's preparatory materials direct courts to judge the fine case by case on the scope of the breach, any economic gain, the number of people affected, and the trader's size and cooperation, under the Criminal Code's general sentencing rules.
- Who enforces the European Accessibility Act in Denmark?
- Split across four sector authorities under the Ministry of Business, with no single coordinator: Sikkerhedsstyrelsen — since its 1 January 2026 merger into Erhvervsstyrelsen, now operating as that agency's market-surveillance unit — controls most products plus audiovisual-media-access, banking, e-book and e-commerce services; Energistyrelsen (Danish Energy Agency) controls electronic communications services; Trafikstyrelsen (Danish Transport Authority) controls air/bus/train passenger-transport elements; Søfartsstyrelsen (Danish Maritime Authority) controls ship passenger-transport elements. Details are published at https://www.sik.dk.
- Since when does the EAA apply in Denmark?
- The requirements apply from 28 June 2025, the EU-wide date, transposed into Denmark by Denmark's national implementing law.
- Are small businesses exempt from the EAA in Denmark?
- Only microenterprises — fewer than 10 staff and annual turnover or balance sheet total of €2 million or less — and only for services. A microenterprise in Denmark that places a covered product on the market still has to make that product accessible.
- How do I report an inaccessible website in Denmark?
- Complaints go to the national complaint route at https://www.sik.dk/tip. The enforcement authority above handles market surveillance separately.
Official source: https://www.retsinformation.dk/eli/lta/2022/801
Verified on 2026-09-29. This page is not legal advice — verify against the official source above before making compliance decisions.