What is the maximum EAA fine in Finland?

Finland does not set a single fixed euro maximum in its implementing law. Neither the products act (102/2023) nor the services chapter inserted into the Digital Services Act (306/2019) sets a fixed monetary penalty.

Who enforces the European Accessibility Act in Finland?

Liikenne- ja viestintävirasto (Traficom), the Finnish Transport and Communications Agency, is the single market-surveillance authority for both products and the in-scope digital services, including consumer banking, insurance, investment, e-commerce, e-books and transport information — no sector split. Traficom absorbed the pre-existing public-sector web-accessibility supervision role from the Regional State Administrative Agency for Southern Finland on 1 January 2025, consolidating enforcement just before the EAA's application date. Details are published at https://www.traficom.fi.

Since when does the EAA apply in Finland?

The requirements apply from 28 June 2025, the EU-wide date, transposed into Finland by Finland's national implementing law.

Are small businesses exempt from the EAA in Finland?

Only microenterprises — fewer than 10 staff and annual turnover or balance sheet total of €2 million or less — and only for services. A microenterprise in Finland that places a covered product on the market still has to make that product accessible.

How do I report an inaccessible website in Finland?

Complaints go to the national complaint route at https://www.saavutettavuusvaatimukset.fi/fi/kayttajan-oikeudet/tee-saavutettavuuskantelu-tai-pyyda-selvitysta. The enforcement authority above handles market surveillance separately.

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European Accessibility Act: Finland (Laki 102/2023)

Last verified 2026-09-29.

Applies from: 2025-06-28
Maximum penalty: No single fixed euro figure — see why.
Enforcement authority: Liikenne- ja viestintävirasto (Traficom), the Finnish Transport and Communications Agency, is the single market-surveillance authority for both products and the in-scope digital services, including consumer banking, insurance, investment, e-commerce, e-books and transport information — no sector split. Traficom absorbed the pre-existing public-sector web-accessibility supervision role from the Regional State Administrative Agency for Southern Finland on 1 January 2025, consolidating enforcement just before the EAA's application date. — https://www.traficom.fi
Microenterprise exemption: Yes — under the EAA's EU-wide microenterprise exemption for services

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National law: Laki eräiden tuotteiden esteettömyysvaatimuksista (102/2023), together with Chapter 3a of Laki digitaalisten palvelujen tarjoamisesta (306/2019), inserted by Laki 104/2023
File a complaint: https://www.saavutettavuusvaatimukset.fi/fi/kayttajan-oikeudet/tee-saavutettavuuskantelu-tai-pyyda-selvitysta
Notes: Neither the products act (102/2023) nor the services chapter inserted into the Digital Services Act (306/2019) sets a fixed monetary penalty. Both instead let Traficom attach an 'uhkasakko' (conditional/coercive fine) to a compliance order if a trader ignores it, with the amount set case by case on the payer's ability to pay and the importance of the obligation — there is no statutory cap. Deliberate CE-marking misuse is separately a criminal offence carrying a 'sakko' (day-fine sized to the offender's income), also with no fixed sum. Because neither mechanism has a statutory ceiling, no euro figure — exact or illustrative — can be honestly stated. Finland uses the euro natively, so no currency conversion applies.

Who is obligated in Finland

Finland split the EAA across two statutes rather than one omnibus law. The Act on Accessibility Requirements for Certain Products (102/2023) covers the EAA hardware list: consumer general-purpose computers and operating systems, payment terminals, self-service terminals (ATMs, ticket and check-in machines, interactive information points), consumer terminal equipment for electronic communications and audiovisual media access, and e-readers. A new chapter inserted into the pre-existing Digital Services Act (306/2019) covers the EAA service list — e-commerce, e-books, consumer banking, payment, investment and insurance services, transport passenger information, and audiovisual/electronic-communications access services. Both instruments bind any manufacturer, importer, distributor or service provider reaching Finnish consumers, regardless of establishment. The standard EU microenterprise exemption (under 10 staff, turnover or balance sheet under €2 million) excuses microenterprises from the service rules only, never product obligations.

What happens if you don't comply

Traficom does not pre-certify products or services; enforcement starts from complaints or its own market checks — it inspected nearly 900 digital services for accessibility between 2020 and 2024 under the law's public-sector-derived predecessor regime. Under the products act, if Traficom finds a formal defect such as a missing or incorrect CE marking, it must first require the trader to correct it; continued non-compliance triggers restriction, a market-access ban, or a forced withdrawal. Under the services chapter, Traficom similarly issues a corrective order with a reasonable deadline before anything else happens. Only if that order — or a request for information or inspection — is ignored can Traficom attach an uhkasakko to compel compliance; this coerces future action rather than punishing the original breach. Separately, deliberate CE-mark misuse is a criminal offence prosecuted through the ordinary courts. Traficom has also used a softer formal reprimand for accessibility shortfalls in some cases, such as against a TV broadcaster over subtitle quality.

How this differs from the EU baseline

Finland's most distinctive choice is institutional consolidation: rather than splitting EAA enforcement across sector regulators the way Denmark or Sweden do, Finland routes products, e-commerce, e-books, transport information, and consumer banking, insurance and investment services through one authority, Traficom, which absorbed the remaining piece of digital-service oversight from a regional agency on 1 January 2025. Substantively, Finland also avoids any fixed penalty figure: both tracks rely on an uncapped, case-by-case conditional fine that only bites if a trader ignores a prior corrective order, rather than a direct sanction for the violation itself. Finland also folded its new private-sector service rules into a pre-existing public-sector web-accessibility law instead of legislating services separately.

How to complain

Anyone — not only the affected person — may file an accessibility complaint or request for clarification with Traficom. The dedicated page at saavutettavuusvaatimukset.fi offers three channels: an online form, email, or a paper letter; the guidance explicitly states a name or contact details are optional for those wanting to stay anonymous. Users are encouraged to contact the service provider first, since providers must answer accessibility feedback within two weeks; Traficom steps in if the provider doesn't fix the problem or misses that deadline. No fixed statutory response-time guarantee for Traficom itself was found.

Frequently asked questions about the EAA in Finland

What is the maximum EAA fine in Finland?: Finland does not set a single fixed euro maximum in its implementing law. Neither the products act (102/2023) nor the services chapter inserted into the Digital Services Act (306/2019) sets a fixed monetary penalty.
Who enforces the European Accessibility Act in Finland?: Liikenne- ja viestintävirasto (Traficom), the Finnish Transport and Communications Agency, is the single market-surveillance authority for both products and the in-scope digital services, including consumer banking, insurance, investment, e-commerce, e-books and transport information — no sector split. Traficom absorbed the pre-existing public-sector web-accessibility supervision role from the Regional State Administrative Agency for Southern Finland on 1 January 2025, consolidating enforcement just before the EAA's application date. Details are published at https://www.traficom.fi.
Since when does the EAA apply in Finland?: The requirements apply from 28 June 2025, the EU-wide date, transposed into Finland by Finland's national implementing law.
Are small businesses exempt from the EAA in Finland?: Only microenterprises — fewer than 10 staff and annual turnover or balance sheet total of €2 million or less — and only for services. A microenterprise in Finland that places a covered product on the market still has to make that product accessible.
How do I report an inaccessible website in Finland?: Complaints go to the national complaint route at https://www.saavutettavuusvaatimukset.fi/fi/kayttajan-oikeudet/tee-saavutettavuuskantelu-tai-pyyda-selvitysta. The enforcement authority above handles market surveillance separately.

Official source: https://www.finlex.fi/fi/laki/ajantasa/2023/20230102
Verified on 2026-09-29. This page is not legal advice — verify against the official source above before making compliance decisions.