What is the maximum EAA fine in Slovenia?

The maximum penalty is €40,000. Fixed EUR bands, tiered by company size and violation type (not a turnover formula).

Who enforces the European Accessibility Act in Slovenia?

Tržni inšpektorat Republike Slovenije (TIRS, Market Inspectorate) — leads on products, e-commerce and part of consumer banking oversight (Art. 26, Art. 30); sector regulators handle their own areas: AKOS (Agencija za komunikacijska omrežja in storitve) for electronic communications and audiovisual media services and e-books; Bank of Slovenia and the Securities Market Agency for other aspects of banking services; Civil Aviation Authority for air transport; Infrastructure Inspectorate for bus transport; Maritime Administration for waterborne transport. Details are published at https://www.gov.si/en/state-authorities/bodies-within-ministries/market-inspectorate/.

Since when does the EAA apply in Slovenia?

The requirements apply from 28 June 2025, the EU-wide date, transposed into Slovenia by Slovenia's national implementing law.

Are small businesses exempt from the EAA in Slovenia?

Only microenterprises — fewer than 10 staff and annual turnover or balance sheet total of €2 million or less — and only for services. A microenterprise in Slovenia that places a covered product on the market still has to make that product accessible.

How do I report an inaccessible website in Slovenia?

Complaints go to the national complaint route at https://e-uprava.gov.si/si/podrocja/drzava-druzba/inspekcijski-postopki/prijava-trzni-inspekciji.html. The enforcement authority above handles market surveillance separately.

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European Accessibility Act: Slovenia (ZDPSI)

Last verified 2026-09-29.

Applies from: 2025-06-28
Maximum penalty: €40,000
Enforcement authority: Tržni inšpektorat Republike Slovenije (TIRS, Market Inspectorate) — leads on products, e-commerce and part of consumer banking oversight (Art. 26, Art. 30); sector regulators handle their own areas: AKOS (Agencija za komunikacijska omrežja in storitve) for electronic communications and audiovisual media services and e-books; Bank of Slovenia and the Securities Market Agency for other aspects of banking services; Civil Aviation Authority for air transport; Infrastructure Inspectorate for bus transport; Maritime Administration for waterborne transport. — https://www.gov.si/en/state-authorities/bodies-within-ministries/market-inspectorate/
Microenterprise exemption: Yes — under the EAA's EU-wide microenterprise exemption for services

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National law: Zakon o dostopnosti do proizvodov in storitev za invalide (ZDPSI) (Uradni list RS, št. 14/23)
File a complaint: https://e-uprava.gov.si/si/podrocja/drzava-druzba/inspekcijski-postopki/prijava-trzni-inspekciji.html
Notes: Fixed EUR bands, tiered by company size and violation type (not a turnover formula). Highest band: manufacturers/importers/authorised representatives of non-compliant products, €3,000–€40,000 for larger legal entities under Article 34(1) (sole traders and self-employed individuals: €2,000–€15,000). Service-related fines are lower and also size-tiered: e-communications and audiovisual €500–€5,000 (small) / €1,000–€10,000 (medium/large, Art. 35-36); e-books €400–€2,000 / €800–€4,000 (Art. 37); banking and e-commerce €500–€5,000 / €1,000–€10,000 (Art. 39-40). The law was adopted by the Državni zbor in January 2023 and formally entered into force 15 days after its 3 February 2023 publication, but Article 46 expressly deferred application of the substantive accessibility duties to 28 June 2025, matching the EU-wide deadline — a roughly 2.5-year lead time unusual among the countries covered on this site.

Who is obligated in Slovenia

Slovenia's Zakon o dostopnosti do proizvodov in storitev za invalide (ZDPSI) covers the standard EAA product list (computers, smartphones, e-readers, self-service terminals, digital TV equipment) and service list (e-commerce, consumer banking, e-books, electronic communications, audiovisual media access services, and air/bus/rail/waterborne passenger transport information) under Article 3. As elsewhere in the EU, Article 4(2)'s microenterprise exemption — fewer than 10 employees, annual turnover or balance sheet under €2 million — applies only to service providers; manufacturers, importers and distributors of physical products must comply regardless of size. Slovenia's law stands out for having been enacted unusually early: the Državni zbor passed it in January 2023, over two years before the EU-wide 28 June 2025 deadline, giving businesses a long lead time between the law's formal entry into force (mid-February 2023) and the start of its actual application (28 June 2025, per Article 46). Economic operators face the conventional EU product-law duties — conformity assessment, CE marking, technical documentation — while service providers must maintain accessible service information and complaint-handling channels.

What happens if you don't comply

TIRS leads product and e-commerce enforcement, with a mandatory two-step warning process before any fine. Under Article 27, when TIRS finds a non-compliant product, it first demands the operator take 'appropriate corrective measures' within a reasonable deadline; only if that deadline passes without action does TIRS issue a further demand to withdraw or recall the product from the market — and only after that second failure does a case proceed toward the fines set out in Articles 34–40. Article 29 allows an abbreviated version of this process for purely formal defects (missing labelling or documentation), though correction is still required first. TIRS has discretion over how long a 'reasonable period' is, rather than working to a fixed statutory day-count, which gives inspectors flexibility but means there's no published standard timeline. Sector regulators (AKOS for telecoms/audiovisual, the Bank of Slovenia for banking, the Civil Aviation Authority for air transport) run an equivalent process within their own areas under Article 30.

How this differs from the EU baseline

Slovenia is the earliest mover among the countries covered here — its law passed the Državni zbor in January 2023, more than two years before the EU deadline, giving the market a long runway. Its enforcement split is close to Croatia's in structure: TIRS anchors products, e-commerce and part of banking oversight, while AKOS takes electronic communications and audiovisual media, and separate authorities cover air, bus and waterborne transport (Article 30). Penalty amounts are fixed EUR bands rather than a turnover formula. For products the bands depend on legal form: a company that manufactures or imports non-compliant products faces €3,000–€40,000, a sole trader €2,000–€15,000. For services they also scale by company size, with medium and large companies facing double the ceiling of smaller ones (for example €1,000–€10,000 instead of €500–€5,000 in e-commerce and banking).

How to complain

Slovenia's eUprava portal hosts a dedicated TIRS complaint page offering two tracks: a signed report filed with electronic identity (e.g. a qualified digital certificate), or an unsigned report submitted electronically, by post, or in person at a TIRS regional unit. The page explicitly confirms anonymous reporting is allowed. It's open to anyone, not just the person directly affected, though the inspectorate notes it does not handle disputes purely between two private parties. No specific response-time guarantee is published on the page. Complaints about services outside TIRS's remit (telecoms, audiovisual, banking, transport) should go to the relevant sector regulator instead.

Frequently asked questions about the EAA in Slovenia

What is the maximum EAA fine in Slovenia?: The maximum penalty is €40,000. Fixed EUR bands, tiered by company size and violation type (not a turnover formula).
Who enforces the European Accessibility Act in Slovenia?: Tržni inšpektorat Republike Slovenije (TIRS, Market Inspectorate) — leads on products, e-commerce and part of consumer banking oversight (Art. 26, Art. 30); sector regulators handle their own areas: AKOS (Agencija za komunikacijska omrežja in storitve) for electronic communications and audiovisual media services and e-books; Bank of Slovenia and the Securities Market Agency for other aspects of banking services; Civil Aviation Authority for air transport; Infrastructure Inspectorate for bus transport; Maritime Administration for waterborne transport. Details are published at https://www.gov.si/en/state-authorities/bodies-within-ministries/market-inspectorate/.
Since when does the EAA apply in Slovenia?: The requirements apply from 28 June 2025, the EU-wide date, transposed into Slovenia by Slovenia's national implementing law.
Are small businesses exempt from the EAA in Slovenia?: Only microenterprises — fewer than 10 staff and annual turnover or balance sheet total of €2 million or less — and only for services. A microenterprise in Slovenia that places a covered product on the market still has to make that product accessible.
How do I report an inaccessible website in Slovenia?: Complaints go to the national complaint route at https://e-uprava.gov.si/si/podrocja/drzava-druzba/inspekcijski-postopki/prijava-trzni-inspekciji.html. The enforcement authority above handles market surveillance separately.

Official source: https://www.uradni-list.si/glasilo-uradni-list-rs/vsebina/2023-01-0238
Verified on 2026-09-29. This page is not legal advice — verify against the official source above before making compliance decisions.