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European Accessibility Act: Czechia (Zákon č. 424/2023 Sb.)
CZ- Applies from
- 2025-06-28
- Maximum penalty
- No single fixed euro figure — see why.
- Enforcement authority
- Česká obchodní inspekce (ČOI, Czech Trade Inspection Authority) — general supervisory authority for products and most services; sector regulators handle their own areas: Český telekomunikační úřad for electronic communications services, Rada pro rozhlasové a televizní vysílání for audiovisual media services, Drážní úřad for rail passenger services, the Civil Aviation Authority for air transport, the State Navigation Authority for water transport, the Ministry of Transport for international bus/coach transport, and regional or Prague municipal authorities for local transport. — https://coi.gov.cz/
- Microenterprise exemption
- Yes — under the EAA's EU-wide microenterprise exemption for services
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- National law
- Zákon č. 424/2023 Sb., o požadavcích na přístupnost některých výrobků a služeb
- File a complaint
- https://coi.gov.cz/pro-spotrebitele/spotrebitelsky-pruvodce/podani-stiznosti-podnetu-dotazu/
- Notes
- Penalties (§ 25 of Act No. 424/2023 Sb.) are fixed in Czech korunas, not euros: up to 10,000,000 Kč for the most serious violations, such as placing a non-compliant product on the market or ignoring a corrective-action order, with lower statutory tiers — up to 5,000,000 Kč, 2,000,000 Kč and 1,000,000 Kč — for less serious violations. Unlike Poland's penalty, this is a flat figure fixed in the statute, not a formula recalculated annually. At a reference rate of approximately 24.3 CZK/EUR on 2026-08-10, the top tier converts to roughly €412,000 — illustrative only; the legally binding amount is always the CZK one.
Who is obligated in Czechia
Czechia's Act No. 424/2023 Sb. transposes the EAA's full product and service scope: consumer general-purpose computer hardware and operating systems, self-service terminals (payment terminals, ATMs, ticket vending and validating machines), consumer terminal equipment for electronic communications and audiovisual media access, and e-book readers, alongside services covering electronic communications, audiovisual media access, air/bus/rail/water passenger transport information, banking, e-books, and e-commerce. Manufacturers bear the primary duty to design in accessibility and compile the technical file; importers and distributors must confirm that duty was met before placing or making a product available on the Czech market. As throughout the EU, the microenterprise exemption (fewer than 10 employees, annual turnover or balance sheet not exceeding €2 million) applies only to service providers — a microenterprise manufacturing a physical product covered by the Act has no equivalent exemption from the product rules.
What happens if you don't comply
ČOI is the general supervisory authority for both products and most services, but several sectors are carved out to their own regulators: the Czech Telecommunications Office for electronic communications, the Council for Radio and Television Broadcasting for audiovisual media, the Railway Authority for rail, the Civil Aviation Authority for air transport, the State Navigation Authority for water transport, the Ministry of Transport for international coach services, and regional or Prague municipal authorities for local transport. Where ČOI finds a product or service non-compliant, the supplier must first take remedial measures within a deadline the authority sets; only if those measures aren't taken, or are inadequate, does ČOI escalate to withdrawing the product from the market or to a fine. The most serious violations carry fines up to 10,000,000 Kč, with lower statutory tiers for less serious breaches.
How this differs from the EU baseline
Czechia's headline distinctive feature is currency: its penalty ceiling is fixed in Czech korunas, not euros, and since Czechia is outside the euro area, the fine's practical size in euro terms drifts with the exchange rate even though the koruna figure itself is fixed by statute — unlike Poland's penalty, which is itself a formula recalculated annually. Czechia also runs an unusually granular sectoral enforcement map: ordinary market surveillance centralises in ČOI, but rail, water transport, aviation, international coach travel and local transport each get their own named regulator, a finer split than most member states bother with for a single transposition law. The law also gives suppliers a formal remedial window before any fine is possible, rather than moving straight to sanctions.
How to complain
Consumers — and in practice anyone who identifies a problem, not just the affected person — can submit a podnět (tip for inspection) to ČOI through its online E-portal, which allows submission without creating an account, or via email, data-box, or post; ČOI's consumer guidance page lists all these channels together. Official Czech government guidance states ČOI should resolve a submitted podnět within 30 days. For sector-specific accessibility complaints, such as a telecoms product or a broadcaster, the relevant regulator is the correct recipient instead of ČOI.
Frequently asked questions about the EAA in Czechia
- What is the maximum EAA fine in Czechia?
- Czechia does not set a single fixed euro maximum in its implementing law. Penalties (§ 25 of Act No.
- Who enforces the European Accessibility Act in Czechia?
- Česká obchodní inspekce (ČOI, Czech Trade Inspection Authority) — general supervisory authority for products and most services; sector regulators handle their own areas: Český telekomunikační úřad for electronic communications services, Rada pro rozhlasové a televizní vysílání for audiovisual media services, Drážní úřad for rail passenger services, the Civil Aviation Authority for air transport, the State Navigation Authority for water transport, the Ministry of Transport for international bus/coach transport, and regional or Prague municipal authorities for local transport. Details are published at https://coi.gov.cz/.
- Since when does the EAA apply in Czechia?
- The requirements apply from 28 June 2025, the EU-wide date, transposed into Czechia by Czechia's national implementing law.
- Are small businesses exempt from the EAA in Czechia?
- Only microenterprises — fewer than 10 staff and annual turnover or balance sheet total of €2 million or less — and only for services. A microenterprise in Czechia that places a covered product on the market still has to make that product accessible.
- How do I report an inaccessible website in Czechia?
- Complaints go to the national complaint route at https://coi.gov.cz/pro-spotrebitele/spotrebitelsky-pruvodce/podani-stiznosti-podnetu-dotazu/. The enforcement authority above handles market surveillance separately.
Official source: https://e-sbirka.gov.cz/sb/2023/424
Verified on 2026-09-29. This page is not legal advice — verify against the official source above before making compliance decisions.