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European Accessibility Act: Slovakia (Zákon č. 351/2022 Z. z.)
SK- Applies from
- 2025-06-28
- Maximum penalty
- €400,000
- Enforcement authority
- Slovenská obchodná inšpekcia (SOI, Slovak Trade Inspection) — sole general supervisory authority named in the Act (§8(1)) for accessibility of products and services; electronic communications services accessibility is separately governed by sectoral telecom regulation referenced in §2(5)/§5 of the Act, outside SOI's direct remit. — https://www.soi.sk
- Microenterprise exemption
- Yes — under the EAA's EU-wide microenterprise exemption for services
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- National law
- Zákon č. 351/2022 Z. z. o prístupnosti výrobkov a služieb pre osoby so zdravotným postihnutím a o zmene a doplnení niektorých zákonov
- Notes
- Two regimes. Services (Act 351/2022, §10(2)): the Slovak Trade Inspection can fine from €200 up to 3% of prior-year turnover, capped at €6,000 for failing to ensure accessibility or disclose accessibility information, €20,000 for failing to monitor, notify or adopt remedial measures, and €30,000 for failing to cooperate or provide documentation; §10(3) requires the fine to be waived for two of those offences if the provider adopts corrective measures. Products fall under the general Product Conformity Act (Act 56/2018, §28): making available a product that does not meet its requirements is fined from €200 to €200,000, and up to double that for a repeat within one year, so €400,000 is the highest figure. Electronic communications services are governed separately by the Electronic Communications Act.
Who is obligated in Slovakia
Slovakia's Act No. 351/2022 Z.z. transposes the same EU product/service list — computers, smartphones, e-readers, self-service terminals, and TV equipment for accessing digital television services on the product side; e-commerce, banking, e-books, electronic communications and passenger transport information on the services side — with STN EN 301 549 (the Slovak adoption of the harmonised EN 301 549 standard) as the presumption-of-conformity route. Section 2(3) applies the standard EU microenterprise exemption to services only: businesses with fewer than 10 employees and annual turnover or balance sheet under €2 million do not have to make their services accessible, though product-manufacturing obligations apply regardless of size. Section 6(1) separately obliges service providers to notify the supervisory authority of any accessibility shortfall and adopt corrective measures within one year of that notification — a compliance-planning duty layered on top of, not instead of, the underlying accessibility requirement. Manufacturers, importers, distributors and authorised representatives carry the conformity-assessment and documentation duties familiar from EU product law generally.
What happens if you don't comply
The Slovenská obchodná inšpekcia (SOI) is the general supervisory authority under §8(1), which also charges it with investigating public 'podnety' (reports) and publishing an annual activity report. Before any fine, §10(3) gives operators a genuine off-ramp: SOI must waive the fine for two of the three violation categories — failing to ensure accessibility and failing to disclose accessibility information — if the provider adopts the corrective measures required under §6(1)(e). Fines under §10(2) scale with turnover rather than being flat: SOI may impose a penalty from €200 up to 3% of the operator's prior-year turnover, but that percentage is hard-capped depending on the violation — €6,000 for accessibility/disclosure failures, €20,000 for failing to monitor, notify or remediate, and €30,000 for refusing to cooperate or provide documentation. Because the percentage can never exceed these fixed ceilings, €30,000 is the most a service provider can be fined under this Act. Products are handled under the general Product Conformity Act (Act 56/2018), where fines reach €200,000, or up to €400,000 for a repeat within a year.
How this differs from the EU baseline
Slovakia's penalty design is the standout feature: rather than one flat maximum, §10(2) sets fines as 'up to 3% of prior-year turnover,' then hard-caps that percentage at fixed ceilings of €6,000/€20,000/€30,000 depending on which duty was breached — a hybrid that scales down for small operators without ever exceeding a known number, unlike genuinely open-ended turnover formulas. That design covers services only; products are fined under the general Product Conformity Act, up to €200,000. §10(3)'s automatic fine waiver for operators who adopt corrective measures is also more generous than most transpositions: it's a statutory 'shall waive' for two of three offence categories, not discretionary leniency. Enforcement is comparatively centralized — SOI is named as the sole general supervisory authority in §8, with only electronic communications services carved out to separate sectoral telecom regulation, rather than the multi-agency sector-by-sector split Croatia and Slovenia both use.
How to complain
Anyone — not just an affected consumer — can file a 'podnet' (report) with SOI free of charge; the authority states it draws on hints from 'the public, particularly consumers, consumer associations and other public authorities.' The dedicated page directs reporters to an online submission form, or a postal complaint to the Central Inspectorate (Ústredný inšpektorát SOI, Bajkalská 21/A, P.O. BOX 29, 827 99 Bratislava). The page does not explicitly offer an anonymous-submission option or a published response-time guarantee, and distinguishes informal 'podnety' from formally regulated 'sťažnosti,' which follow separate statutory handling. There is no accessibility-specific channel; accessibility reports go through SOI's general consumer-protection intake alongside all other consumer-law matters.
Frequently asked questions about the EAA in Slovakia
- What is the maximum EAA fine in Slovakia?
- The maximum penalty is €400,000. Two regimes.
- Who enforces the European Accessibility Act in Slovakia?
- Slovenská obchodná inšpekcia (SOI, Slovak Trade Inspection) — sole general supervisory authority named in the Act (§8(1)) for accessibility of products and services; electronic communications services accessibility is separately governed by sectoral telecom regulation referenced in §2(5)/§5 of the Act, outside SOI's direct remit. Details are published at https://www.soi.sk.
- Since when does the EAA apply in Slovakia?
- The requirements apply from 28 June 2025, the EU-wide date, transposed into Slovakia by Slovakia's national implementing law.
- Are small businesses exempt from the EAA in Slovakia?
- Only microenterprises — fewer than 10 staff and annual turnover or balance sheet total of €2 million or less — and only for services. A microenterprise in Slovakia that places a covered product on the market still has to make that product accessible.
- How do I report an inaccessible website in Slovakia?
- Complaints go to the national complaint route at https://www.soi.sk/podavanie-podnetov-staznosti-navrhov-a-ziadosti. The enforcement authority above handles market surveillance separately.
Official source: https://static.slov-lex.sk/static/SK/ZZ/2022/351/20250628.html
Verified on 2026-09-29. This page is not legal advice — verify against the official source above before making compliance decisions.